Shipping policy
Shipping Policy
Thank you for shopping with Fans in Cans.
Order Processing
All orders are processed within 1–2 business days (Sunday to Thursday, excluding public holidays). Orders placed on weekends or holidays will be processed on the next business day.
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
Shipping Time
Estimated delivery times:
-
Cairo & Giza: 1–3 business days
-
Other governorates within Egypt: 2–5 business days
-
International orders (if available): 7–14 business days
Please note that delivery times are estimates and may vary during peak seasons or due to circumstances beyond our control.
Shipping Costs
Shipping fees are calculated at checkout based on your delivery location.
From time to time, Fans in Cans may offer free shipping promotions. Any applicable offers will be clearly displayed on the website.
Order Tracking
Once your order has been dispatched, you will receive a tracking number via email or SMS to follow your shipment.
Delays
While we strive to deliver all orders within the estimated timeframe, unexpected delays may occasionally occur due to weather conditions, courier issues, or high order volumes.
Lost or Damaged Packages
If your order arrives damaged or you believe it has been lost during transit, please contact us within 7 days of the expected delivery date at:
Our team will work with the shipping provider to resolve the issue as quickly as possible.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Fans in Cans is not responsible for orders shipped to incorrectly provided addresses.
For any shipping-related questions, please contact us at support@fansincans.com.